A person stands under an umbrella while looking out at English Bay as heavy rain falls, in Vancouver, B.C., Sunday, Oct. 11, 2020. THE CANADIAN PRESS/Darryl Dyck

A person stands under an umbrella while looking out at English Bay as heavy rain falls, in Vancouver, B.C., Sunday, Oct. 11, 2020. THE CANADIAN PRESS/Darryl Dyck

Canadians struggling through the pandemic aren’t accessing online resources: study

A national survey led by researchers at UBC says that Canadians aren’t aware of virtual resources

Canadians who are struggling with their mental health during the pandemic aren’t using online resources that can offer support for their well-being, recent research from the University of B.C. has found.

A national survey led by researchers at UBC, with help from the Canadian Mental Health Association, says that Canadians aren’t aware of virtual resources offered to support them with improving their mental health.

Back in May, 65 per cent of 3,000 survey participants reported that they have experienced poor mental health during the pandemic. However, only two per cent reported accessing online mental health resources such as apps, websites, digital tools or other supports not involving direct contact with a mental health care provider.

Researchers found that some people did make more use of online mental health resources than others, but the numbers remained low across the board.

READ MORE: B.C. unveils $5M for mental health supports during the COVID-19 pandemic

Margaret Eaton, Canadian Mental Health Association CEO, said in a statement that since the start of the pandemic, demand for mental health services has been up across the organization’s 330 locations nationwide.

“Online mental health supports are one evidence-based way that we can help people during this unusual, stressful time.”

Forty-two survey participants said they struggled to find resources to help with stress from COVID-19.

Researchers said that online resources work best for those suffering from mild to moderate symptoms of anxiety and depression. The survey responses suggest a mere two per cent of Canadians struggling with anxiety and stress have accessed virtual support networks.

ALSO READ: Clinicians worry pandemic is worsening youth mental health

Meanwhile, four per cent of respondents who have felt hopeless, depressed or panicked have utilized online support options.

Lead researcher and nursing professor Emily Jenkins said online resources are easily accessible – even being offered in various different languages.

“These programs are ideally positioned for the types of difficult experiences and emotions that we’re seeing during the pandemic,” said Jenkins.

Chris Richardson, a research associate at the School of Population and Public Health at UBC, said most of those accessing online options are doing so after being referred through their care provider.

Jenkins and Richardson are conducting further research to understand why use of these resources are so low, but they’ve already found that a lack of awareness is a major contributing factor.

“We see a lot of messaging out there about physical distancing, face masks and hand washing,” said Richardson.

“We really need to get more messages out to people about how they can support their mental health in a positive way as well.”

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A woman wears a face mask and shield to curb the spread of COVID-19 while walking in North Vancouver, B.C., on Wednesday, January 6, 2021. THE CANADIAN PRESS/Darryl Dyck
57 new cases of COVID-19 in Interior Health region

Thirty people in the region are in hospital, 16 of whom are in intensive care

The TNRD is undertaking a Master Trails Plan for the community of Blue River. (Darcy Lawrey / Pexels Photo)
TNRD to develop trails plan for Blue River

A survey is available for public input on the TNRD website.

From left: Councillor Lucy Taylor, Councillor Barry Banford, Councillor Bill Haring, Mayor Merlin Blackwell, Councillor Lynne Frizzle, Councillor Lyle Mckenzie and Councillor Shelley Sim. (District of Clearwater photo)
District of Clearwater council approves tax rate increases for 2021

The 2021 tax rate bylaw will see adoption May 6.

Ian and Roger Nadeau are shown in front of one of their Thompson Valley Charters coaches. (TVC photo)
Hwy 5 Kamloops to Edmonton bus run delayed until May 20

Thompson Valley Charters delays start of new route to abide by BC Health travel advisory

A vial of the AstraZeneca COVID-19 vaccine is shown at a facility in Milton, Ont., on Wednesday, March 3, 2021. The White House says it is making plans to share up to 60 million doses of the Oxford-AstraZeneca COVID-19 vaccine. THE CANADIAN PRESS/Carlos Osorio - POOL
65 new cases of COVID-19 in Interior Health

The total number of cases in the region is now at 11,075 since the pandemic began

Jose Marchand prepares Pfizer COVID-19 vaccination doses at a mobile clinic for members of First Nations and their partners, in Montreal, Friday, April 30, 2021. The National Advisory Committee on Immunization is coming under fire after contradicting the advice Canadians have been receiving for weeks to take the first vaccine against COVID-19 that they’re offered. THE CANADIAN PRESS/Ryan Remiorz
Trudeau says he is glad he got AstraZeneca, vaccines are only way out of pandemic

‘The most important thing is to get vaccinated with the first vaccine offered to you’

B.C.’s provincial health officer, Dr. Bonnie Henry. THE CANADIAN PRESS/Jonathan Hayward
Dip in COVID-19 cases with 572 newly announced in B.C.

No new deaths have been reported but hospitalized patients are up to 481, with 161 being treated in intensive care

Solar panels on a parking garage at the University of B.C. will be used to separate water into oxygen and hydrogen, the latter captured to supply a vehicle filling station. (UBC video)
UBC parkade project to use solar energy for hydrogen vehicles

Demonstration project gets $5.6M in low-carbon fuel credits

FILE – A student arrives at school as teachers dressed in red participate in a solidarity march to raise awareness about cases of COVID-19 at Ecole Woodward Hill Elementary School, in Surrey, B.C., on Tuesday, February 23, 2021. THE CANADIAN PRESS/Darryl Dyck
B.C. ‘should be able to’ offer 1st dose of COVID vaccine to kids 12+ by end of June: Henry

Health Canada authorized the vaccine for younger teens this morning

A woman in the Harrison Mills area was attacked by a cougar on Tuesday, May 4. B.C. Conservation Officers killed two male cougars in the area; the attack was determined to be predatory in nature. (File photo)
2 cougars killed following attack on woman in Agassiz area

Attack victim remains in hospital in stable condition

A woman wears a face mask and shield to curb the spread of COVID-19 while walking in North Vancouver, B.C., on Wednesday, January 6, 2021. THE CANADIAN PRESS/Darryl Dyck
B.C. CDC updates info, acknowledging small respiratory droplets can spread COVID-19

Large droplets, not aerosols had been fixture of public health messaging for many months

A picture of Shirley Ann Soosay was rendered from a postmortem photographer and circulated on social media. (DDP graphic)
B.C. genealogist key to naming murder victim in decades-old California cold case

In July 1980, Shirley Ann Soosay was raped and stabbed to death

Mary Kitagawa was born on Salt Spring Island and was seven years old when she was interned along with 22,000 B.C. residents in 1942. (B.C. government video)
B.C. funds health services for survivors of Japanese internment

Seniors describe legacy of World War II displacement

Most Read