BC Hydro has halted planned outages for residential areas across B.C. as COVID-19 keeps more people at home. (Photo via BC Hydro)

BC Hydro has halted planned outages for residential areas across B.C. as COVID-19 keeps more people at home. (Photo via BC Hydro)

BC Hydro halts planned residential outages as COVID-19 keeps people at home

Utility company creates bill assistance program, crisis fund

BC Hydro has temporarily cancelled all non-emergency planned power outages for residential areas as the coronavirus outbreak leads to more people staying home.

On March 18, the utility company shared a province-wide update on the website explaining that BC Hydro recognizes that the ongoing COVID-19 situation is resulting in many customers spending more time at home for the foreseeable future and planned outages would be inconvenient.

READ ALSO: Coronavirus update: What’s happening right now in Canada

According to the BC Hydro website, planned outages are set for repairs, upgrades, maintenance, customer requests and adding new connections. Planned outages can be viewed on the online outage map.

The outages will be rescheduled at a later date and crews will continue to respond to unplanned outages as they happen and work to restore power quickly, explained BC Hydro spokesperson Ted Olynyk.

READ ALSO: BC Hydro to stop disconnections for those impacted by COVID-19

The hydro company also announced on March 13 that a COVID-19 Customer Assistance Program had been created to help customers experiencing financial hardship as a result of the coronavirus outbreak.

“We recognize the financial impact COVID-19 may have on our customers due to changes in employment from workplaces closing, or reducing staffing levels and want to provide some relief during this challenging time,” said BC Hydro president and CEO Chris O’Riley in a written statement.

READ ALSO: First responders adjust how they respond to emergencies in face of pandemic

He added that as some customers may receive higher utility bills due to more people working from home or self-isolating, the assistance program will allow them to rearrange or defer their payments.

Customers facing financial hardship due to job loss or illness may be eligible for the BC Hydro Customer Crisis Fund, which provides grants of up to $600 to help with electrical bills.

Those interested in the assistance program or the crisis fund can call 1-800-BCHYDRO (1-800-224-9376) or visit bchydro.com for more information.


@devonscarlett
Like us on Facebook and follow us on Twitter.

devon.bidal@saanichnews.com

BCHydroCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A medical worker prepares vials of the COVID-19 vaccines, Chinese Sinopharm, left, Sputnik V, center, and Pfizer at a vaccine centre, in the Usce shopping mall in Belgrade, Serbia, Thursday, May 6, 2021. Serbian authorities are looking for incentives for people to boost vaccination that has slowed down in recent weeks amid widespread anti-vaccination and conspiracy theories in the Balkan nation. The government has also promised a payment of around 25 euros to everyone who gets vaccinated by the end of May. (AP Photo/Darko Vojinovic)
38 new COVID-19 cases, more than 335k vaccines administered in Interior Health

Interior Health also to start targeted vaccinations in high transmission neighbourhoods

FILE PHOTO
Second doses of COVID-19 vaccine will be available, as AstraZeneca supply runs low: Interior Health

Province expecting large volumes of Pfizer BioNTech as age-based cohort immunization program ramps up

Pharmacist Barbara Violo arranges all the empty vials of the Oxford-AstraZeneca COVID-19 vaccines that she has provided to customers at the Junction Chemist which is an independent pharmacy during the COVID-19 pandemic in Toronto, on Monday, April 19, 2021. THE CANADIAN PRESS/Nathan Denette
B.C.’s 1st vaccine-induced blood clot case detected in Interior Health

Interior Health also recorded 52 new cases of COVID-19

(Kamloops This Week file photo)
Probe into TNRD spending taken over by federal police unit

Financial Integrity Sensitive Investigations Unit is now reviewing the case

RCMP crest. (Black Press Media files)
Stolen truck found broken down on Highway 97C, Williams Lake suspect arrested near Ashcroft

A security guard first noticed the truck, and thought it looked suspicious

(The Canadian Press)
Trudeau won’t say whether Canada supports patent waiver for COVID-19 vaccines

‘Canada is at the table to help find a solution’

A map showing where the most number of cases were recorded from April 23 to 29. This map, revealing a breakdown of infections by neighborhood, was pulled from a data package leaked to the Vancouver Sun last week (and independently verified).
36 Abbotsford schools flagged for COVID-19 exposures in the last 2 weeks, shattering record

Clearbrook Elementary recorded an ‘exposure’ on all 11 school days

Canada’s chief public health officer is reminding Canadians even those who are fully vaccinated are not immune from transmitting the COVID-19. THE CANADIAN PRESS/Adrian Wyld
Canada’s top doctor warns full vaccination does not equal full protection from COVID-19

Post-inoculation, Theresa Tam says the risk of asymptomatic infection and transmission is far lower but not obsolete

The dash cam footage, taken May 7 at 8:18 a.m. belonged to the driver of a southbound vehicle that recently travelled out of the tunnel. (Reddit/Screen grab)
VIDEO: Dash cam captures dramatic rollover crash on Highway 99

Only one person sustained injuries from the collision, says B.C. Ambulance Services

Chevy stranded on a ledge above a rocky canyon at Mimi Falls near Logan Lake, April 28, 2021. (Photo credit: Margot Wikjord)
Police officer and fire chief team up in risky rescue of stranded dog near Logan Lake

Chevy, a rescue dog, needed rescuing again after getting stuck on a ledge above rocky canyon

Police were on the scene of a fatal shooting in Abbotsford. (Black Press Media files)
B.C. government to give more than $8 million for programs to curb gang violence

221 not-for-profit projects led by local governments and school districts among others will receive a one-time grant

Gord Judson steers his log truck down a forest service road, using two-way radio and call signals to mark his position for oncoming traffic. (B.C. Forest Safety Council)
Planning some B.C. wilderness fishing? Don’t catch a log truck

Remote recreation areas bracing for heavy pandemic pressure

Former University of British Columbia student Stephanie Hale, 22. THE CANADIAN PRESS/Jeff Bassett
Human Rights Tribunal to hear complaint against UBC Okanagan for ‘mishandling’ sexual assault report

Stephanie Hale did not return to campus after the student she alleges attacked her was cleared of wrongdoing

Most Read