The grey region of this chart shows the growth of untraced infection, due to lack of information on potential sources. With added staff and reorganization, the gap is stabilized, Dr. Bonnie Henry says. (B.C. Centre for Disease Control)

The grey region of this chart shows the growth of untraced infection, due to lack of information on potential sources. With added staff and reorganization, the gap is stabilized, Dr. Bonnie Henry says. (B.C. Centre for Disease Control)

B.C. adjusts COVID-19 tracing to keep up with surging cases

People now notified of test results by text message

The growing number of COVID-19 positive tests without the likely source identified is a key sign of rapid community spread that is outpacing the growth and reach of B.C.’s contact tracing teams.

Contact tracers have been hired, transferred and trained as quickly as possible to keep up with the current surge of novel coronavirus infections, particularly in the Fraser Health region where about 70 per cent of the new cases are being identified. Public health officials have also pleaded with people to cooperate when they are contacted about their movements in likely exposure situations.

The number of “unknown” sources has been running at about 20 to 25 per cent in Fraser Health, provincial health officer Dr. Bonnie Henry said, and reorganizing the reporting system has helped as the case numbers have taken off in November. Specialized teams have been assigned for workplaces, schools and health care facilities, where people are exposed in the community and then go to work or school. And test results are now being transmitted by automated text message.

“I wouldn’t say we’re losing but we’re on the edge for sure,” Henry said at a briefing for reporters in Victoria Nov. 25. “Contact tracing is something where we need to spend time with people. We’ve automated some things including the automated response so people are now getting their test results, whether positive or negative, by text with information about what to do and how to start the process of determining who they had contact with so when they are contacted, that can speed it up and there’s an online form we’re putting in place for that as well.”

RELATED: B.C. sees deadliest day Wednesday, 13 deaths, 738 cases

RELATED: B.C. plans for COVID-19 vaccine rollout in early 2021

Health Minister Adrian Dix said the original goal of adding 500 contact tracers has been revised to 1,200, and retired health care staff are stepping up to help keep up with demand. The return of the province-wide essential-only travel advisory is showing up, as people limit their movements and social contacts in a bid to get infections down before the Christmas season.

“COVID-19 everywhere in the world, the second wave is incredibly tough, and regardless of the question of resources and on top of it, we need everyone to be all-in,” Dix said. “In the last week in terms of activity in the province we’ve seen a decline in ferry traffic and other things that show how committed people are.”


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC politicsCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Seniors in the Interior Health region can book their COVID-19 vaccinations starting Monday, March 8, 2021 at 7 a.m. (File photo)
Seniors in Interior Heath region can book COVID-19 shots starting Monday

Starting March 8 the vaccination call centre will be open 7 a.m. to 7 p.m. daily

Interior Health reported 33 new COVID-19 cases on March 5. (Black Press Files)
Interior Health reports 33 new COVID-19 cases on March 5

Over 300,000 vaccine doses have been administered provincewide.

A lawyer wears a face mask and gloves to curb the spread of COVID-19 while waiting to enter B.C. Supreme Court, in Vancouver, B.C., Friday, Aug. 28, 2020. British Columbia’s highest court has sided with the land owner in a dispute over public access to public land. THE CANADIAN PRESS/Darryl Dyck
B.C. high court finds in favour of large landowner in fight over access to Stoney and Minnie lakes

The Nicola Valley Fish and Game Club launched legal action after the cattle company blocked road and trail access

A nurse performs a test on a patient at a drive-in COVID-19 clinic in Montreal, on Wednesday, October 21, 2020. THE CANADIAN PRESS/Paul Chiasson
36 new cases of COVID-19, one death in Interior Health

The number of active cases in the region is at 366

(Submitted photo)
The deadly divide

To the Editor, Years of progress in eliminating poverty around the world… Continue reading

The James C Richardson Pipe Band marches in a Remembrance Day parade on Nov. 11, 2019 in Chilliwack. Wednesday, March 10 is International Bagpipe Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of March 7 to 13

International Bagpipe Day, Wash Your Nose Day and Kidney Day are all coming up this week

Victoria man Brett Andersen is asking for people’s help to secure him one of eight free tickets to the moon. (Screenshot/@brettandersen Instagram)
Victoria man wants your help securing a free ticket to the moon

Japanese billionaire offering eight people a trip to the moon

The Conservation Officers Service is warning aquarium users after invasive and potentially destructive mussels were found in moss balls from a pet store. (BC Conservation Officers Service/Facebook)
Aquarium users in B.C. warned after invasive mussels found at pet store

Conservation officers were told the mussels were found in a moss ball from a Terrace pet store.

Hockey hall-of-fame legend Wayne Gretzky, right, watches the casket of his father, Walter Gretzky, as it is carried from the church during a funeral service in Brantford, Ont., Saturday, March 6, 2021. HE CANADIAN PRESS/Nathan Denette
Walter Gretzky remembered as a man with a ‘heart of gold’ at funeral

The famous hockey father died Thursday at age 82 after battling Parkinson’s disease

Donald Alan Sweet was once an all star CFL kicker who played for the Montreal Alouettes and Montreal Concordes over a 13-year career. Photo courtesy of Mission RCMP.
Ex-B.C. teacher who was CFL kicker charged with assault, sexual crimes against former students

Donald Sweet taught in Mission School District for 10 years, investigators seek further witnesses

During a press event on March 6, Const. Alex Berube, media relations officer for the West Shore RCMP, addressed a deadly shooting that occurred in Metchosin the night before. (Devon Bidal/News Staff)
VIDEO: One man shot dead on Vancouver Island in ‘targeted incident’

Highway 14 reopens following multi-hour closure for investigation

Personal protective equipment is seen in the COVID-19 intensive care unit at St. Paul’s hospital in downtown Vancouver. THE CANADIAN PRESS/Jonathan Hayward
$16.9 million invested to improve worker safety, strengthen B.C.’s food supply chain

Money to be used for social distancing, personal protective equipment, cleaning, and air circulation

More than ever before, as pandemic conditions persist, the threat of data breaches and cyberattacks continues to grow, according to SFU professor Michael Parent. (Pixabay photo)
SFU expert unveils 5 ways the COVID-19 pandemic has forever changed cybersecurity

Recognizing these changes is the first in a series of steps to mitigate them once the pandemic ends, and before the next: Michael Parent

Most Read