Our website now gives online shoppers the ability to price, order products to be shipped to our location and book an appointment all without coming into the store.
At Kal Tire, the safety and well-being of our team members, our customers and the communities in which we operate continue to be our number one priority. As transportation and automotive vehicle repairs have been designated essential services, we remain committed to supporting our customers with vehicle services, whether personal use or commercial.
These are challenging times, and we have implemented many safety measures at our stores to protect both our team members and our customers.
To all our valued customers, in order to adhere to strict physical distancing:A small designated number of customers are allowed to wait in store. Please adhere to all mask-wearing bylaws where applicable
Team members and customers must maintain a safe two-metre distance from others at all times
Preferred payment for service is by debit or credit. Cash payments will only be accepted when payment by non-contact methods is prohibitive.
Our commitment to cleaning and responsible operating include:Enhanced cleaning and sanitizing procedures, including all touchpoints on vehicles before and after being serviced
Team members adhering to physical distancing, proper hand washing and cough etiquette practices
Reinforcing socially responsible sick leave policies and requiring team members to stay home if sick
Strict protocols for reporting illness, self-isolation and/or self-quarantine
To maximize physical distancing, we kindly request that customers book an appointment in advance of visiting our stores as much as possible. Priority will be given to customers requiring their vehicle for emergency purposes or for customers with emergency needs such as flat tire repairs.
Online shopping for tires and seasonal tire services is available here at kaltire.com, or by calling 250-674-3388.
Products such as new winter tires can be ordered and shipped to the Clearwater Kal Tire and book an appointment all without the need to come into the store.
The Clearwater Kal Tire hours have now changed to Monday to Friday 8 a.m. to 5 p.m., and in October and November the opening hours will change to Monday to Saturday 8 a.m. to 5 p.m.
These continue to be unprecedented times and our precautions will evolve as the situation evolves. We thank you for your patience and understanding and your valued business.
We will continue to take all necessary steps to ensure our stores are a safe place for everyone and be guided by the recommendations of the Government of Canada, the Public Health Agency of Canada, provincial governments and health authorities, and local municipalities.
Kal Tire manager Scott Thomas would like to extend a huge thank you to the Clearwater community for your continued support as well as his committed team for all their hard work.