Seniors Advocate launches HandyDART survey

BC’s Seniors Advocate is asking 30,000 users of HandyDART how well the service is helping them meet their transportation needs

VICTORIA – BC’s Seniors Advocate is asking 30,000 users of HandyDART how well the service is helping them meet their transportation needs.

HandyDART is a door-to-door service provided by TransLink, BC Transit, and their service providers for passengers with physical or cognitive disabilities who are unable to use conventional public transit without assistance.

The majority of users, approximately 73 per cent, are 65 or older. Last year 2.37 million rides were provided.

“Transportation is identified as a key issue for seniors,” said seniors advocate Isobel Mackenzie, noting that at age 65, 76 per cent of seniors have an active driver’s license, and that drops to 34 per cent for those over 85.

The survey asks a range of questions starting with what people think of the application process, the availability of rides, the cost of the service, as well as overall satisfaction levels. To ensure statistical integrity, a sample of every other client will be surveyed on Vancouver Island, the Okanagan, and the Lower Mainland, while for the other three regions that offer service, all clients will be surveyed.

 

Recipients of the survey can either complete a paper-based survey or fill it out online. Surveys should be completed and returned by Nov. 7. Results of the survey will help inform the Seniors Advocate’s overall review of seniors’ transportation issues.

 

 

Just Posted

B.C. Legions in need of young members to continue aiding veterans into the future

Lest we forget what thousands of men and women did to fight for Canada’s freedoms – but without new membership, many Legion chapters face dwindling numbers

North Coast figure skater to star in Dancing On Ice

Carlotta Edwards learned to skate in Prince Rupert, before becoming a star with millions of viewers

Clearwater RCMP weekly police report

Clearwater RCMP responded to 38 calls for service over this past week

Shop Local campaign in full swing

Campaign offers incentive to shop at community businesses

To the community of Clearwater:

We live and give with largeness

People flocking to Vancouver Island city to see hundreds of sea lions

Each year the combination of Steller and California sea lions take over Cowichan Bay

Protesters confront Environment Minister in B.C.

Protesters wanting more for killer whales confront Catherine McKenna

Humans reshaping evolutionary history of species around the globe: paper

University of British Columbia researcher had the paper published in the Proceedings of the Royal Society

Toronto ‘carding’ activist Desmond Cole stopped by police in Vancouver

Cole says his experience reveals what daily life is like for black and Indigenous residents

Commercial trucks banned from left lane of Coquihalla

B.C.’s Ministry of Transportation has introduced a new program that hopes to prevent accidents and closures on the Coquihalla Highway.

B.C. on track to record same number of overdose deaths as last year

128 people died of overdoses in September, bringing the total to more than 1,100 so far in 2018

B.C. firefighters rescue horse stuck in mud

‘It happens more often than you’d think,’ says deputy chief

Canadians more prepared for weather disaster than financial one: poll

RBC recommends people check their bank app as often as the weather app

Heading soccer balls can cause damage to brain cells: UBC study

Roughly 42 per cent of children in the country play soccer, according to statistics from Heritage Canada

Most Read