New phone line to help report elder abuse

Seniors are the most likely to suffer physical, psychological or financial abuse or neglect from a family member

Interior Health Authority

Interior Health has launched a new, confidential toll-free number to report the mistreatment of older adults.

“Research shows that seniors are the most likely to suffer physical, psychological or financial abuse or neglect from a family member,” says Minister of Health Terry Lake. “World Elder Abuse Awareness Day (June 15) reminds us to treat everyone, at any age, with dignity and respect. There is no excuse for abuse.”

Almost 16 per cent of B.C.’s population is over 65-years-old. Within Interior Health, that number is higher, with more than 22 per cent of residents over 65, and climbing.

Anyone within Interior Health who has concerns regarding elder abuse can call 1-844-870-4754 to be connected with an Interior Health staff member who is trained to respond to such situations. The phone number and corresponding email address were launched in May this year. (Always call 9-1-1 if the situation is an emergency and you require immediate help.)


For more information visit the Adult Abuse and Neglect page under Your Health at



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