New payment system for public parking at Royal Inland Hospital

The existing gated pay-on-exit system will be replaced with a gateless pay-on-entry or pay-in-advance system

IHA logo

A new parking payment system will take effect at the Clinical Services Building parked at Kamloops’ Royal Inland Hospital in December.

The existing gated pay-on-exit system will be replaced with a gateless pay-on-entry or pay-in-advance system.

This change, intended to alleviate lineups and traffic congestion caused by a single exit gate, responds to public feedback received since the parkade opened in July.

Instead of paying for parking at a payment machine upon exiting the parkade, drivers will estimate their parking time as they arrive and make payment at one of four payment stations.

The machine will prompt drivers to enter their licence plate numbers while making payment. This is similar to the system used previously for public parking at RIH.

For drivers with mobile devices, PayByPhone is a downloadable parking app that enables them to make payment or extend their parking time without having to return to the parkade.

A parking ambassador will be available to assist drivers as they adjust to the new system and there will be new signage explaining payment options. Pamphlets will be provided in the parkade to offer general parking information as well as details on the PayByPhone app.

Interior Health appreciates the public’s feedback during the commissioning phase of the new parkade. Public parking is a vital component of health-care delivery and IH wants to ensure it is as safe and convenient as possible.

Interior Health is committed to promoting healthy lifestyles and providing a wide range of quality healthcare services to more than 740,000 people living across B.C.’s vast interior.

For more information, visit, follow us on Twitter @Interior_Health, or like us on Facebook at


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