New online directory for community services launches in B.C.

The new website, bc211.ca, offers help on employment, mental health, housing and more

A new online directory launched across B.C. on Wednesday to help people connect with social services.

BC211.ca, an official partner of Black Press, is a one-stop shop for up-to-date information on finding a job, legal assistance, mental health services, housing options, seniors services, and children and youth programs.

“We’re here to ensure that people don’t have to rely solely on Google to deal with sometimes difficult and often very personal situations,” said bc211 executive director Nathan Wright. “We have prompts that help people narrow down their search, assist them in finding the services that most meet their needs and [are] closest to where they live.”

The site originally launched in Metro Vancouver with the help of United Way’s Lower Mainland chapter. Then, it expanded to Squamish-Lillooet, the Sunshine Coast and the Fraser Valley.

Now, it is provide-wide, thanks to funding from United Ways throughout B.C., with more than 12,000 agencies and programs, and an online chat available every day from 8 a.m. to 11 p.m.

Nearly 300,000 people visited bc211.ca in its last fiscal year. Most of their queries focused on housing and homelessness, substance abuse and health. The organization also took more than 52,000 phone calls and made 70,000 referrals to community agencies. First responders can also use it to help people find the right resource.

Here are some examples of reasons to use the new service:

• A senior citizen wanting home care support in order to live independently.

• A family facing eviction that doesn’t know where to turn for help.

• A recent immigrant needing language and employment training.

• A young mother worried about how to properly care for her newborn child.

• A laid-off worker wanting to find out about employment insurance.

• A family searching for childcare services in their community or close to work.

• A parent asking where to get food for her family.

• A concerned neighbour trying to help a friend in an abusive relationship.

• A family trying to find services for their son with a newly diagnosed illness.

Just Posted

Restaurant holds fundraiser for server

Clearwater is so amazing. We raised a total of $2,300 for Lachlan’s university fund!

Buy-Low helps Highway Rescue

Clearwater and District Highway Rescue gets $1,000 the store won in Dairyland contest

VIDEO: Researchers rely on drones to survey aftermath of B.C. wildfires

UBC researchers are using aerial drones to study the historic 2017 wildfires in the province

Report gives details on proposal to relocate Grade 7s

According to the report, there has been some interest generated in the communities to relocate

This weekend at the Sportsplex

Here is the schedule for the North Thompson Sportsplex for the weekend of Dec. 15 – 17

REPLAY: B.C. this week in video

In case you missed it, here’s a look at replay-worthy highlights from across the province this week

UPDATE: Coquihalla reopened northbound just south of Merritt

Reports say nine patients will be taken to hospital as a result of the Hwy. 5 crash

B.C. wildfire evacuee admits to setting hotel room fire

A Williams Lake wildfire evacuee admitted to setting Kamloops hotel room on fire

Kamloops man cuffed after running from police

Kamloops RCMP say a suspect was arrested after running from police

UPDATE: Grizzly bear trophy hunting over in B.C.

Now only Indigenous people can hunt bears for meat

Star Blue Jays announced for Vancouver ‘Winter Tour’ event in January

Toronto’s pro baseball team heads west for two-day event

UPDATE: ‘Multiple fatalities’ as Amtrak derails in Washington State

13 cars jumped the tracks as train made its first voyage between Seattle and Portland

Mental effects of wildfire still linger in Fort McMurray

‘Resilient, but tired:’ Mental effects of wildfire lingering in Fort McMurray

Most Read