Computer virus fixing schemes back in B.C., BBB warns

The scam always starts the same: the phone rings at their home, and the caller asks for the householder

Better Business Bureau

A phone scam that ranked number one last year for the Better Business Bureau of Mainland BC (BBB) is back again.

“The virus fixing scam was particularly rampant across Canada last year and we are having similar reports again,” says Danielle Primrose, BBB president and CEO. “Scammers are trying to capitalize on the public’s fear that their computer has been compromised.”

The scam always starts the same: the phone rings at their home, and the caller asks for the householder, quoting their name and address before stating that there “was a report from your internet service provider of serious virus problems from your computer.”

In order to “fix” it, the computer owner is directed to a website and told to download a program that hands over remote access to the computer. And then comes time to pay a fee for a subscription to this preventative service.

The catch: there was never anything wrong with the computer, and the owner has given a complete stranger access to every piece of data on their computer.

The company that is currently doing cold calls appears to be going under the name “Swap PC Care,” which appears to be based in India according to its website. BBB attempted to contact the company whose agent confirmed that they are calling Canadians, but refused to provide any further information.

 

BBB advises the public tto report any fraudulent activity to the Canadian Anti-Fraud Centre at 1 (888) 495-8501 or www.antifraudcentre.ca.

 

 

Just Posted

Demonstrators take to Clearwater roundabout

Yellow vest protesters say it’s time for a change

Police chase ends in two arrests

Suspects in stolen truck evade RCMP from Alberta border to Clearwater area

Clearwater Rotary’s Christmas Light Up

Event draws both young and old to take part in its yearly activities.

Independent business in Blue River pays it forward

Blue River Sledz donates a generous amount of clothes to the less fortunate in Kamloops

Helping out

Area sorority donates to community charity

Trudeau to make it harder for future PM to reverse Senate reforms

Of the 105 current senators, 54 are now independents who have banded together in Independent Senators’ Group

Boeser has 2 points as Canucks ground Flyers 5-1

WATCH: Vancouver has little trouble with slumping Philly side

Man dies after falling from B.C. bridge

Intoxicated man climbed railing, lost his balance and fell into the water below

B.C. animation team the ‘heart’ of new ‘Spider-Man: Into the Spider-Verse’

The animators, largely based in Vancouver, ultimately came up with a creative technique that is drawing praise

Light at the end of the tunnel for UN climate talks

Meeting in Katowice was meant to finalize how countries report their emissions of greenhouses gases

Janet Jackson, Def Leppard, Nicks join Rock Hall of Fame

Radiohead, the Cure, Roxy Music and the Zombies will also be ushered in at the 34th induction ceremony

Supreme Court affirms privacy rights for Canadians who share a computer

Section 8 of the Charter of Rights and Freedoms protects Canadians against unreasonable search and seizure

B.C. fire chief pleads with Ottawa for traumatic stress support

Campbell River fire chief Thomas Doherty presented concerns to federal government

‘I practically begged’: Kootenay woman with breast cancer denied referral to Calgary

Breast cancer patient left to fight disease alone after being denied referral to Calgary

Most Read