Computer system cost control needed: auditor

Auditor General Carol Bellringer says big computer upgrades are a problem the world over, not just at ICBC and the B.C. health ministry

B.C. Auditor-General Carol Bellringer

B.C.’s auditor general is recommending a new oversight system for information technology project costs, as the province struggles to update old computer systems that control everything from vehicle insurance to health records.

The B.C. government spent $668 million on information technology in the last fiscal year, Auditor General Carol Bellringer said in a report released this week.

Bellringer reported in 2015 that a health ministry system to track infectious diseases ran more than four times over its original budget and was five years late. The province’s Integrated Case Management System for vulnerable children and adults was declared complete only after its function was downgraded.

And a student data system for school districts, implemented for $95 million to replace another system that had proven costly and unreliable, had its own glitches and slowdowns when it was put in place for the 2015 school year.

B.C. Finance Minister Mike de Jong says information systems are among the most difficult projects to manage for government, which often lacks the in-house expertise to supervise them. The government says it is moving ahead on Bellringer’s recommendation to set up central oversight of projects across the government, and mandate letters for all ministries next year will require significant IT projects to be reported to the responsible minister.

NDP critic Bruce Ralston said the government recently fired the main contractor for its “Clinical Systems Transformation Project” in the health ministry, an $842 million system with an uncertain future.

He said other IT projects that ran into trouble and over-budget include BC Hydro’s system upgrade and JUSTIN, a criminal case management database for police investigations, court documents and victims or witnesses of crime.

“The immense waste and mismanagement of the Christy Clark government comes down to wasted money on companies like IBM for faulty systems that should have gone to front-line services for kids in care, students and patients,” Ralston said.

Bellringer’s review found that problems with IT systems are found in all government and private sector organizations. World-wide, one out of five IT projects fails, and the majority have significant problems not anticipated at the outset.

 

Just Posted

PHOTOS: No fear

Youngsters swim in Dutch Lake just a few days after the ice goes off

Theft at Mt. Timothy latest challenge for local ski hill

Society president Mike Kidston still hoping local politicians will support referendum on funding

New picnic shelter for Dutch Lake beach

Construction should be completed next week

UPDATE: Truck driver dead after semi goes off Highway 5 near Vavenby

No other persons or vehicles involved in crash, which occurred early Tuesday morning

Surrey man dead after semi-truck goes off road near Vavenby

The truck driver was the lone occupant of the trailer traveling from Blue River

Lt.-Gov. Guichon believes she made the right decision in last B.C. election

Outgoing Lt.-Gov Judith Guichon said her most memorable moments weren’t surrounding the election

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

16 of 20 fastest improving B.C. schools are public: Fraser Institute

Independent elementary schools remain at top of the chart in think tank’s annual report card

NAFTA: Talks continue through weekend in scramble to get a deal

Foreign Affairs Minister Chrystia Freeland called negotiations ‘perpetual’

Pulp mill fined $900,000 for leaking effluent into B.C. lake

Mackenzie Pulp Mill pleaded guilty to depositing deleterious substance into water frequented by fish

B.C.’s 2-year lobbying ban starts May 1

Office of the Registrar of Lobbyists can grant exemptions from the prohibition if public interest

Horgan speaks of government’s successes to ‘friends’ at CUPE BC convention

CUPE BC president Paul Faoro said was first time a B.C. premier addressed convention in some time

Speed Skating Canada fires coach Michael Crowe after investigation

Crowe was a coach on the American team from 1983 to 1991 and again from 1999 to 2006

5 things to know about the ongoing influx of asylum seekers in Canada

Number of illegal border crossings are up this year – as RCMP, military, politicians try to combat

Most Read