MyHealthPortal offered to Clearwater-area patients

A team will visit Dr. Helmcken Memorial Hospital on Nov. 8 and 9 to offer patients access to their personal health information online

A project team will be visiting Dr. Helmcken Memorial Hospital on Nov. 8 and 9, 8:30 a.m. – 3:30 p.m., to offer patients access to their personal health information online via the new MyHealthPortal tool. MyHealthPortal provides patients with 24 hour access to their health information via their phone, tablet or computer through a secure portal from the Interior Health website.

Features include the ability to view Interior Health lab results, diagnostic imaging reports (such as X-ray, CT and ultrasound), certain upcoming appointments, recent hospital visit history, and the opportunity to update address and phone number information.

To sign up, patients must present to the project team in person with legal photo identification and their Care Card or B.C. Services Card in order to verify their identity.

They will be given a login username and password that they will be able to use on their own device—home computer, tablet or smart phone.

Then they simply go to the MyHealthPortal page on Interior Health’s web site at www.interiorhealth.ca/MyHealthPortal to login.

For those unable to attend in person, remote enrolment will also available in Clearwater after Nov. 7. To enrol remotely, patients must first ask to have their email address added to their patient record at the registration desk during their next visit to hospital and then can submit an enrolment request at www.interiorhealth.ca/MyHealthPortal.

MyHealthPortal support will contact them by phone to verify their identity and complete enrolment.

The Thompson Nicola-area hospitals are the latest to be offered access to the online tool.

MyHealthPortal is currently also available to patients who have enrolled in person or via remote enrolment at the pilot sites.

In the future, the service will be introduced to all Interior Health hospital patients through a phased roll-out schedule. To date, more than 1,170 patients have enrolled in MyHealthPortal.

MyHealthPortal is a secure patient health portal. Protecting and safeguarding patients’ personal information is among Interior Health’s highest priorities. In addition to stringent privacy practices, Interior Health uses a diverse range of technologies and security mechanisms to ensure the safety, confidentiality and integrity of patient information.

 

The project team also will be visiting Ashcroft and District Hospital and Community Health Care Centre, Nicola Valley Hospital and Health Centre (Merritt), and Lillooet Hospital and Health Centre.